Refund and Cancellation Terms
If the amount is debited from the bank account despite a failed payment transaction, the liability will be on your bank to reverse the amount.
In case you have attempted to make an online payment of transaction more than once, and RBNAFL have received the amount more than once, RBAFL reserved the right for adjusting it against the additional EMI towards the loan account number. In case, RBAFL decides to refund the excess amount, it will be made through cheque within 1 month of claim.
For the doubt avoidance, nothing much in this policy shall require RBAFL to refund the amount paid through the payment gateway unless such amount has been apid more than once.
In case the customer is having more than one loan account, then RBAFL reserves the right to adjust the total received amount towards any or more than one account in whatever proportion it any deem fit irrespective of the bifurcation offered by the customer.